Tonight we aired a follow-up story on Sherwood Bridal/Bridal Wardrobe, a chain of bridal wear stores in Ajax, Whitby, Mississauga and Belleville, Ontario. The story dealt with the massive number of complaints against the stores for not delivering wedding gowns/bridal dresses on time. This is the second story (our first aired in late June).
As blogged earlier, we are receiving complaints about these stores daily - about 80 lengthy written complaints so far. These are coming from brides-to-be and others in bridal parties who feel betrayed because they say Sherwood Bridal/Bridal Wardrobe has not lived up to its promises in its purchase agreements.
Our Global Defenders unit was contacted by several former employees at the store who shared their inside insights into what happened at the store. They told me they were told by Rose (the owner) to lie to consumers in order to explain why their dresses were delayed. These lies often included statements like "your dress is still in China" or "the supplier hasn't received it yet". The employees told us these stories were all patently false.
Many employees have not been paid their wages. In at least one case, their salary cheque was returned NSF.
More on this story can be found on my Global Defenders website at www.globaldefenders.com
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